Terms of Services
Welcome to Glowy Squad. By accessing our website and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.
General Conditions
- By using our website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.
- We reserve the right to refuse service to anyone for any reason at any time.
- Prices, products, and policies may be updated without prior notice.
Products & Custom Orders
- Most of our products are custom-made based on the details you provide (name, age, color, theme, etc.).
- You are responsible for ensuring that all customization details are correct before placing your order.
- Glowy Squad is not responsible for errors caused by incorrect information submitted by the customer.
Pricing & Payments
- All prices are listed in PKR and are subject to change.
- We offer Cash on Delivery, Bank Transfer, and EasyPaisa/JazzCash.
- For customized or bulk orders, advance payment may be required.
Order Processing & Delivery
- Orders are processed within the stated production time mentioned on the product page.
- Delivery timelines may vary depending on your location and courier service.
- Delays caused by courier companies, weather, or unforeseen circumstances are beyond our control.
Returns & Refunds
- Our Return & Refund Policy applies to all orders.
- Customized products are non-refundable and non-exchangeable.
- Refunds or replacements are only offered for defective, damaged, or incorrect non-customized items.
Intellectual Property
All content on this website, including images, designs, logos, and text, is the property of Glowy Squad and may not be copied, reproduced, or used without written permission.
Limitation of Liability
Glowy Squad shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
By continuing to use our website and services, you agree to these Terms of Service.